How to Cancel Order or Product
Step 1: Open the App
Launch the Popcorn Cashier App on your device.
Step 2: Add an Order
Start by selecting food items that the customer wants to order.
Step 3: Save the Order
Tap the Save button to save the order before making any cancellations.
Step 4: Swipe the Food Item to the Right
On the saved order screen, swipe the food item you want to cancel to the right. This will reveal the cancel option.
Step 5: Click "Cancel All"
To cancel all selected items in the order, tap Cancel All. You can also cancel individual items if needed.
Step 6: Type the Reason
Enter a reason for canceling the item(s), such as "Cancellation" or "Customer changed item."
Step 7: The Product has been successfully Cancelled
The selected item(s) will be removed from the order and marked as cancelled in the system.
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Please refer to the video below for more information:
